Mike Grant whose personal mantra is 'Raising the bar' encouraged all the sales professionals to raise theirs. He wrote ‘I truly believe that as individuals we function best when we are stretched beyond our comfort zones. I hope that the business environment in which...

Just how do they do it? You know who I mean. The ones who can ask questions that instantly elicit information without fail. They never look dim. They always apply the perfect open sesame especially when they haven’t a clue about the subject of the question and need to...