Just how do they do it? You know who I mean. The ones who can ask questions that instantly elicit information without fail. They never look dim. They always apply the perfect open sesame especially when they haven’t a clue about the subject of the question and need to find out in order perhaps to complete a task. And, what is more no one rumbles them! Just how do they do it? ‘They’ range from top managers to absolute newcomers and all levels in between. So what is the secret of the perfect open sesame question? How can you avoid the complete dead ender?

Questions: the perfect open sesame or complete dead end?