Building strong relationships — at work and beyond — largely comes down to how we listen to others. And while not all of us are naturally gifted listeners, we can improve with practice. UC Santa Barbara psychology professor Tania Israel recommends we break the process...
How to De-escalate an Argument Using Emotional Intelligence
Given today's political and social environments, it doesn't take much for a minor disagreement to escalate quickly. With people's sensitivities at their peak, strong emotions are likely to emerge at the mere mention of certain topics. To lead with emotional...
TED asked: What does it take to change the world? 6 women non-profit leaders tell us
4 insight provoking questions resulting in 24 awesome replies TED: What advice would you give to women thinking about entering the non-profit sector? TED: What are the critical qualities needed to be an effective non-profit leader? TED: Burnout is a huge problem in...
Visioning for the future
Visioning is about creating dreams so don't worry about how you'll do it, or whether it's possible. Now is the time for you to think big! Close your eyes and imagine a perfect future. Keep your mind open and curious, allow your passions to surface and that...
Life Plan Exercise
What does the life you want look like? Have you ever felt that life and what you want from it is passing you by? If not read no further, however should you be remotely curious read on a little further with healthy scepticism naturally. We are able absolutely to choose...
GROWth Model
As a leader or manager Sir John Whitmore suggests “you may help others to solve problems, make better decisions, learn new skills or progress in their role or career. One proven approach that helps with this is the GROW model”. (Whitmore 1992) GROW model
Generative Learning
Generative Learning Theory was introduced in 1974 by Merlin C. Wittrock an American educational psychologist. It is based on the idea that learners can actively integrate new ideas into their memory to enhance their educational experience. In essence, it involves...
Cross-cultural Competency Tools
Jenny Plaister-Ten outlines 3 different approaches According to an international study from the British Council, employers now place a high level of importance upon intercultural skills1. Skills such as 'demonstrating respect for others', 'building trust' and 'working...
Visioning exercise for leadership team
This exercise can be used for the leadership team; groups; departments; the whole organisation An example project: The vision session was for a company with 3 in the leadership team (90% owner, a 10% owner and a director of technology with no equity stake). The first...








