Jenny Plaister-Ten outlines 3 different approaches

According to an international study from the British Council, employers now place a high level of importance upon intercultural skills1. Skills such as ‘demonstrating respect for others’, ‘building trust’ and ‘working effectively in diverse teams’ were more important than formal qualifications.

Yet, even though we now live and work in multi-cultural societies and workplaces, there is still seemingly little emphasis placed upon the importance of acquiring these skills.

This article suggests that, to become interculturally adept, training and coaching solutions need to incorporate methods that raise awareness of the fact that culture has an impact on our thoughts, feelings and behaviour and, therefore, in an organisational context, our leadership style.

It examines three methods for doing so and compares and contrasts them.
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