Five principles sum up the concept of Managing from the Heart invented by Bracey et al.

Think of them as 5 requests that everyone at work makes of you.

An easy way to remember them is as follows:

  • Hear and understand me
  • Even if you disagree, please don’t make me wrong
  • Acknowledge the greatness within me
  • Remember to look for my loving intentions
  • Tell me the truth with compassion

So …in your view … what might be the benefits in applying these 5 principles?

We invite you to share what you noticed, what was different, what changed.

Tough questions to ask are:

  • ‘What would it be like to apply these five principles to yourself?
  • What would it take to apply these five principles to you?’